Skild Solutions offers flexible and comprehensive support services tailored to your unique business needs. From basic troubleshooting to full-scale managed services, we ensure your Oracle systems are running smoothly and efficiently.
Our Support services are designed to ensure the seamless operation of your Fusion Applications and related systems.
We provide a holistic support approach that is tailored to meet the unique needs of your organization, ensuring that your systems are always running optimally and that your team has the resources they need to succeed.
We offer flexible support packages tailored to your specific business requirements.
Whether you need basic technical assistance or full-scale managed services, our support levels are designed to align with your operational needs
Our knowledge management system ensures that your team has access to a comprehensive library of resources, including FAQs, user manuals, troubleshooting guides, and video tutorials.
This empowers your team to solve issues quickly and efficiently.
We ensure a smooth transition when adopting new technologies or migrating from legacy systems.
Our team provides end-to-end support during transitions, minimizing disruptions to your business operations.
Our support services include strategic advice on how to optimize your IT spending without compromising on quality or performance.
We work closely with you to identify cost-saving opportunities, such as cloud migrations, process automation, and efficient resource allocation
Depending on your organization's needs, we offer both shared and dedicated support models.
Shared services are ideal for businesses looking for cost-effective solutions, while dedicated services provide personalized support with a dedicated team focused solely on your systems
Our support approach is comprehensive, covering everything from day-to-day technical assistance to strategic guidance for long-term IT planning. We believe in proactive support, where potential issues are identified and resolved before they can impact your business
Continuous monitoring of systems to detect and address issues early.
Periodic reviews of system performance and security.
Collaboration with your team to align IT initiatives with business goals.
Skild Solutions offers a robust suite of Oracle solutions, including Enterprise Resource Planning (ERP), Human Capital Management (HCM), Supply Chain Management (SCM), and Enterprise Performance Management (EPM). Our tailored services are designed to optimize your business processes, enhance operational efficiency, and drive sustained performance, ensuring your organization achieves its strategic goals.
The Time & Material (T&M) model is ideal for projects where the scope is not fully defined or may evolve over time.
This model offers flexibility, allowing adjustments as the project progresses, with billing based on the actual time and resources used.
The Fixed Cost model is suited for projects with a well-defined scope and requirements.
This model provides a clear cost structure, making it easier to manage budgets and timelines with a predetermined fixed price for the entire project
The Shared Services model allows multiple clients to share resources and services, making it a cost-effective option for businesses with smaller or less frequent needs.
This model ensures that you have access to high-quality services while optimizing costs.
The Dedicated Services model provides your business with exclusive access to a dedicated team of experts focused solely on your needs.
This model is perfect for businesses that require personalized attention and customized solutions for ongoing projects.
We begin by understanding your business objectives, challenges, and requirements. Based on this understanding, we recommend the most suitable engagement model to ensure that we deliver the best possible outcomes. Our engagement process includes
Thorough analysis of your needs and goals.
Crafting a tailored proposal that outlines the engagement model, deliverables, timeline, and costs.
Implementing the project according to the agreed-upon model with regular updates and communication.
Ongoing assessment of project performance and adjustments as needed to ensure success.
