eProduct is a term coined by SKILD Solutions to address the needs of manufacturers and marketers of hardware and software products . eProduct is a virtual simulation of any hardware and software product. Your internal staff, business partners and end users will be able to interact with this eProduct and learn to install, configure, operate and troubleshoot the product.
Applications of eProduct
eProduct caters to a variety of needs for diverse vertical industries. Below is a partial list.
Product Training
We can convert any user manual into an engaging and interactive simulation. Once the eProduct is created, the learners will have an opportunity to learn any aspect of the product such as installation, configuration, operation and troubleshooting.
We can convert any user manual into an engaging and interactive simulation. Once the eProduct is created, the learners will have an opportunity to learn any aspect of the product such as installation, configuration, operation and troubleshooting.
Technical Support Tool
eProduct can be used as a Technical Support Tool. This virtual simulation provides step-by-step guidance on the support process to be followed. It can serve both as a tutorial and as a ready-reference guide.
eProduct can be used as a Technical Support Tool. This virtual simulation provides step-by-step guidance on the support process to be followed. It can serve both as a tutorial and as a ready-reference guide.
Sales Tool
eProduct is equally useful tool for sales support. When making presentations or demos to a customer, the sales person could use this virtual product to explain the features and functionalities of the product without the need of an actual product.
eProduct is equally useful tool for sales support. When making presentations or demos to a customer, the sales person could use this virtual product to explain the features and functionalities of the product without the need of an actual product.User Training
End user training is one of the most important applications of eProduct. It serves the purpose of a user manual wherein the user needs to undergo the short tutorial / demo to understand the features and operation of the product. The user can interact with the eProduct and quickly learn how to use the actual product.
End user training is one of the most important applications of eProduct. It serves the purpose of a user manual wherein the user needs to undergo the short tutorial / demo to understand the features and operation of the product. The user can interact with the eProduct and quickly learn how to use the actual product.
Quick Reference
eProduct can be used as a quick reference tool. The virtual product is created in such a way that the learner has the option to look at a specific topic or module instead of going through the whole tutorial though an open navigation system.
eProduct can be used as a quick reference tool. The virtual product is created in such a way that the learner has the option to look at a specific topic or module instead of going through the whole tutorial though an open navigation system.